Frequently Asked Questions
Everything you need to know about shopping with STATE.
What is the standard shipping time for orders?
We process and ship all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery varies by location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At STATE, we prioritize ethical manufacturing. 85% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
How do I care for my STATE garments?
To maintain the quality of your pieces, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner tag of each garment.